Joplimo Mattress - About Us
At
Joplimo Mattress,
we want to play a role for positive
change and hope for people in need. Because our
mission is to be a medium of help for others, a percentage
of all purchases goes to a wide variety of nonprofit
organizations that give the support needed to people
struggling with the often-overwhelming challenges of life.
Our logo includes a dragonfly, a creature of the wind and
an agent of change. With humble business practices and the
help of our customers, we too hope to be agents of change.
Why shop at Joplimo Mattress?
• Local
– Joplimo Mattress is locally owned and operated. All of the
mattresses at Joplimo Mattress are custom made and handcrafted
featuring components made by Leggett & Platt, which based in
Carthage, Missouri.
• Large mattress selection – Joplimo
Mattress has supportive and comfortable mattresses in every price category
to fit any budget; refresh. restore. live. indulge™.
• More than a mattress – We carry a
variety of sleep accessories such as pillows, sheets, mattress covers, and
adjustable beds to complete your experience.
• Charitable causes – 10% of your
purchase will be donated to local organizations that help improve the
quality of life of others.
• Convenient payment choices – Joplimo
Mattress makes it easy to pay for your new mattress by offering many
interest-free financing options in addition to accepting cash, check, and
all major credit cards.
• Experience & Quality – We
guarantee to provide you with expert advice and knowledge you’ll need to
make the best decision on a new mattress and foundation. Our experience
spans more than a decade in the industry. Our mattresses are made by a
manufacturer that has been handcrafting mattresses for over 85 years by American-made Leggett & Platt
components. All of our mattress have been assigned a warranty length after
completing several quality tests to ensure durability and complete customer
satisfaction. Click here to see what these tests include.
Price Assurance Guarantee
Joplimo Mattress will beat any local competitor’s advertised price by 120%
of
the difference within 90 days of the purchase of your new mattress. If you
find
a lower advertised price for the same mattress or one of the same
construction,
less the price of delivery, simply bring in the ad and we will send you a
check
for 120% of the difference. Our price assurance guarantee does not apply to
clearance merchandise, closeouts, floor models, special orders, discontinued
mattresses or mattresses sold “As Is.” Please allow up to 14 business days
to
process a refund check.
Comfort Guarantee
Joplimo Mattress™ offers a 100-day comfort guarantee on any new
mattress or mattress set. At any time within the 30th to 100th
day of the purchase of your new mattress or mattress set you are not
completely happy, we will gladly make the necessary adjustments needed
to make you more comfortable. Minor adjustments can be made by
exchanging the comfort layers of your mattress to make your mattress
firmer or softer, while a major adjustment can be made by exchanging
your mattress for a completely different model. Minor adjustments
can be made at any time throughout the duration of the product warranty
provided that the customer allow at least 30 days between
adjustments. Transportation of any comfort adjustments or
exchanges is the sole responsibility of the customer.
To qualify for our
comfort guarantee, your mattress must be in like-new condition and it
is recommended a mattress protector is purchased. Also, it is
suggested that the mattress be purchased with the recommended pillow to
ensure proper alignment and overall comfort.
Limit one comfort exchange per customer. All comfort exchanges must be for mattresses or sets of
equal or greater value. The customer is responsible for
paying the difference between the regular everyday price
of the new merchandise and the regular everyday price
of the original merchandise plus any redelivery fees and all applicable taxes.
Note: Law tags must be attached and merchandise must be clean, free of
tears, burns
and stains of any kind or we will be unable to honor a request for an
adjustment/exchange. Comfort Guarantee applies to mattresses only and excludes motorized beds,
pillows,
mattress protectors, metal bed frames, sheets, special orders and clearance
merchandise. Since it is expected that it can take time to adjust to
the comfort of a new mattress, we ask that any requests for comfort
adjustment/exchange be after the first 30 days of ownership to eliminate the
adjustment period as the source of discomfort.
No refunds will be issued on open
merchandise or on special/custom orders. All other refunds will be subject to a 10% cancellation fee.
Warranty
The warranty provides coverage for your mattress from the date of manufacture.
Once used, the warranty period is not extended or renewed. While the
majority of our mattresses come with a full 15 year warranty, our warranty
will range from one year to an entire lifetime warranty depending on the model. It is not
expected that something should go wrong with your new mattress, however if
something does your warranty is backed by a manufacturer that has been
handcrafting mattresses for over 85 years. The customer is
responsible for any transportation costs in the event of a warranty repair
or replacement.
Please contact the original store you made your purchase if
you need to report a warranty issue and they will gather your information so
that you can be sent a warranty packet from the manufacturer to begin the
warranty process. Please allow up to 4 weeks once the manufacturer has
received your warranty packet for a decision regarding repair or
replacement.
Contact Us
Please visit the websites of the charities we support:
GNO
Watered Gardens
Table Rock
Freedom Center
Your support makes a difference and really can save a
life.
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